Here's what our customers say
Our Label Studio sale is now live, offering up to 70% off storewide for a limited time.
Not fully convinced? No risk involved. With our 45-day money-back guarantee, simply email us and we’ll take care of the rest.
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Frequently Asked Questions
No worries! If your item doesn’t fit as expected, you’re covered by our 45-day fit guarantee. You can return or exchange your item within 45 days of delivery, provided it’s unused and in its original condition. Simply contact our support team at team@novellenewyork.com and we’ll be happy to help you find the right fit.
Yes, you can return your order within 45 days of receiving it.
You will receive your tracking number in our order confirmation email. Once you have it, you can track your order by entering the number on the “Track Your Order” page to see the current status of your shipment.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: Info@luna-pearl-singapore.com
Express shipping
We offer Express Shipping for your convenience. All orders are processed within 1 business day and ship the next working day.
45-Day Money Back Guarantee
Your satisfaction is our priority. Enjoy a 45-Day Money Back Guarantee for complete peace of mind.
100% Secure Payment
We offer you a variety of secure payment options. Pay easily and enjoy a safe shopping experience.
